Wednesday, June 19, 2013 9:19 AM
Best Rate Guarantee – Never Done Before by Lancaster County Hotels
Every hotel reservation booked through the Eden Resort & Suites official website is guaranteed to have the lowest rate publicly available for the Eden Resort & Suites on the Internet, or the Eden will match a lower rate under the following conditions:
If you find a rate on a competing website that is lower than the lowest rate shown on the official Eden website, the Eden will honor that rate for the nights for which the lower rate was found, plus give you an additional 10% discount off the lower rate found upon its verification by the Eden Resort.
For the purpose of the Lowest Internet Rate Guarantee, a competing website is defined as a web site that is not owned by the Eden Resort & Suites.
Rooms on the other website must be publicly available, viewable and bookable on the Internet at the time of verification.
Lower rate found must be for the same type of accommodations and for the same dates.
If a lower rate is found on a third party website, or is lower due to the currency exchange rate and/or rounding applied on the third party website, the Guarantee does not apply.
Guarantee does not include rates that have been negotiated by the hotel with corporations, membership rates (e.g. AAA, Entertainment Card, Industry Rates), corporate rates, government rates, promotional rates or travel agency rates; only publicly available rates apply.
To use this Guarantee, you must advise the Eden within 24 hours of booking your room by calling 717-560-8404 or by filling out the online Lowest Internet Rate Guarantee Form with your booking details.
An example of how the Lowest Internet Rate Guarantee works:
Step 1: Book a one night's stay at the lowest available rate on the ‘Best Available’ search for the Eden Resort & Suites on the official Eden website for a rate of $100.00.
Step 2: Within 24 hours, you find a rate of $90.00 through another website for the Eden Resort & Suites, same night and same room type (same number and type of bed(s).
Step 4: Assuming your Eden website booking is confirmed and the lower rate is available and bookable via a competing website, the Guest Relations team will modify your room rate to $81 to uphold our Lowest Internet Rate Guarantee policy! That's 10% better than the lower rate you reported.
Step 5: Stay content in the knowledge that you have booked the lowest Internet rate available for your room.
Finally, an Amish Country hotel like experience that guarantees you’ll receive the best rate and most relaxing stay. Make a reservation today, you have everything to win!
|Eden Resort & Suites • 222 Eden Road, Lancaster PA 17601-4216 • 866-801-6430 or 717-569-6444 • email: email@example.com
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